Aimed at facilitating industry self-regulation, CMA 98 empowers the MCMC to designate an industry body to be responsible for the preparation of a Content Code, or codes as the need may arise.

CMCF was established in February 2001, as a Society, with representation from all relevant parties, including the "supply and demand" side of the communications and multimedia industry - to govern content and address content related issues disseminated by way of electronic networked medium.

CMCF was designated on 29 March 2001 by the MCMC. The CMCF operates a Complaints Bureau that addresses grievances from consumers and industry members on matters relating to content over the electronic networked medium.


The management of the CMCF rests with a Chairman and 18 Council members, elected from the six 'Ordinary' member categories for a term of two years.

The 6 Ordinary member categories are - advertisers, audiotext service providers, broadcasters, content creators/distributors, Internet access service providers and civic groups.

A self-regulatory body, CMCF will govern content by self-regulation in line with a Content Code. This Content Code, which is presently being formulated by the CMCF, is expected to be ready by the fourth quarter of 2002.

In enforcing the Content Code, the CMCF's Complaints Bureau has been addressing issues regarding content over the electronic networked medium since the Content Codeinto operation since 2004.

Key Objectives Of The Content Forum

  1. establish Malaysia as a major global centre and hub for communications and multimedia information and content services

  2. promote the national policy objectives

  3. enable a balanced representation of the relevant sectors of the industry and society to ensure that the Content Code developed reflects the views of the community at large

  4. develop, prepare and adopt a Content Code to set out guidelines which may include model procedures for classifying and dealing with indecent or offensive content disseminated by way of networked medium and from time to time amend, develop, modify, review and update the Code

  5. provide an avenue and channel for complaints in relation to content

  6. administer sanctions for breaches of the Content Code